Privacy Policy

This Privacy Policy applies to all users of The Second Cut Platform, including visitors, registered users, buyers, and sellers. We take your privacy seriously and handle your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act Respecting the Protection of Personal Information in the Private Sector.

We collect the following types of information:

• Account Information: When you register, we collect your phone number and any optional profile information you provide.
• Listing Information: When you create a listing, we collect photos, descriptions, pricing, pickup location, and pickup time windows.
• Messages: We store messages sent through our in-app messaging system to facilitate communication between buyers and sellers.
• Usage Data: We collect information about how you interact with the Platform, including pages visited, features used, and device information (browser type, IP address, operating system).

We use your personal information to:

• Provide, maintain, and improve the Platform and its features.
• Facilitate transactions between buyers and sellers.
• Communicate with you about your account, listings, and Platform updates.
• Monitor and enforce compliance with our Terms of Use.
• Detect, prevent, and address fraud, security breaches, and technical issues.
• Comply with legal obligations.

We do not sell your personal information. We may share your information in the following limited circumstances:

• Between Users: When you post a listing or send a message, certain information (such as your listing details or messages) is shared with other users as necessary to facilitate transactions.
• Service Providers: We may share information with third-party service providers who assist us in operating the Platform (e.g., hosting, analytics), subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account or a listing, we will remove or anonymize your information within a reasonable timeframe, except where we are required to retain it for legal or operational purposes.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us at hello@thesecondcut.com.

We may use cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Platform.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the Platform after any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at: